Contact Us

Reach our team for assistance



In-Person Support

Our office is located at Icahn, L3-70 (3rd Floor)

Digital Concierge

Walk-in clinics every Wednesday, 3:30-4:40 PM

Submit a Ticket

Submit a ticket to the HPC Team via email

Quick Reference

Click on any resource for assistance


Valuable reference documentation for utilizing Minerva

Minerva Quick Start

A quick start resource guide for first-time Minerva users

Training Documents

Recordings and slides for training sessions, town hall meetings, and user surveys

Technical Specifications

Minerva technical specifications and hardware


Find answers to our users’ frequently asked questions

Logging In

Detailed instruction for logging in to Minerva


User training materials, documentation, Minerva specifications, and more

Account Request

Request a user account to access Minerva

Supported by grant UL1TR004419 from the National Center for Advancing Translational Sciences, National Institutes of Health.