Scientific Computing and Data / Support / Digital Concierge

Scientific Computing & Digital & Technology Partners (DTP) Online “Walk-in” Clinic

Our team will answer your questions during weekly Digital Concierge, every Wednesday from 3:30-4:30 PM. Click here to join.

Based on the feedback we received from our annual survey, we are excited to announce that we are now adding an additional day (once a month) for digital concierge! Each month will feature a different day of the week. For this month we will hold a bonus meeting on Friday March 31st 2023, from 1:00 PM -2:00 PM. Click here to join

The Digital Concierge is first-come, first-served with no appointment required. If you have questions about more than one research resource at Mount Sinai, we’ll assist you from one Zoom breakout room to the next.

DTP Academic Technology – Eugene Gershteyn

• Triaging Digital Concierge inquiries and routing to the proper teams for assistance and solutions

High Performance Computing (HPC) – Jielin Yu, PhD

• Minerva is comprised of over 2 petaflops of computational power and 32 petabytes of storage

Mount Sinai Data Warehouse (MSDW) / Self-Service Cohort Query Tools – AJ Caberto

• MSDW includes clinical and operational data collected from Mount Sinai’s Epic Electronic Health Records
• Self-service query tools include Leaf, ATLAS and TriNetX

Research Electronic Data Capture (REDCap) – Priscilla Acquaye & Jing Yang, PhD

• REDCap is a secure, interactive web application for building and managing online surveys and databases for data collection, including audit tracking and reporting tools

Electronic Research Application Portal (eRAP) – Donald Louie

• eRAP is a secure, interactive tool for rapid database customization for single and multi-site studies

Data Ark Data Commons – Jielin Yu, PhD

• Data Ark consists of public and Sinai-specific genomic and electronic health record data sets located on Minerva

DTP Cybersecurity – Marco Smith

• Protect your data, laptop and other digital resources

Levy Library Resources and Services – Kristine Alpi, MLS, MPH, PhD

• Use Library resources to find and manage evidence, data, and measurement instruments. Guidance on publication analysis and research impact, evidence synthesis, reference management, and data sharing

We look forward to partnering with you to further your research.

To make service requests and for additional help:

• High Performance Computing (HPC), open a support ticket: hpchelp@hpc.mssm.edu
• Mount Sinai Data Warehouse (MSDW), open a support ticket
• REDCap, open a support ticket
• eRAP, open a support ticket
• Data Ark, open a support ticket: data-ark-team@lists.mssm.edu
• Academic IT Support Center, ascit@mssm.edu
• Ask a Librarian, refdesk@mssm.edu