Office Hours Wednesdays 3:30-4:30PM
In addition, Office Hours are provided once a month on a different weekday
Scientific Computing & Digital & Technology Partners (DTP) Online Clinic
Our team will answer your questions during weekly Digital Concierge, every Wednesday from 3:30-4:30 PM. Click here to register and join.
Based on the feedback we received from our annual survey, we also announce one additional day of Digital Concierge per month, on a different weekday.
The Digital Concierge is first-come, first-served. If you have questions about more than one research resource at Mount Sinai, we’ll assist you from one Zoom breakout room to the next.
- DTP Academic Technology provides support for computer-related issues, software questions, and IT concerns
- Minerva is comprised of over 2 petaflops of computational power and 32 petabytes of storage
Mount Sinai Data Warehouse (MSDW) / Self-Service Cohort Query Tools
- MSDW provides access to clinical and operational data collected from Mount Sinai’s Epic Electronic Health Records
- Self-service query tools include Leaf, ATLAS and TriNetX
- REDCap is a secure, interactive web application for building and managing online surveys and databases
- eRAP is a secure, interactive tool for rapid database customization for single and multi-site studies
- Data Ark consists of public and Sinai-specific data sets located on Minerva
- Protect your data, laptop and other digital resources
Levy Library Resources and Services
- Use Library resources to find and manage evidence, data, and measurement instruments. Guidance on publication analysis and research impact, evidence synthesis, reference management, and data sharing
Epic Research Training
- Epic Research provides support for issues related to existing functionality and offers guidance for utilizing Epic for future research endeavors
We look forward to partnering with you to further your research.
To make service requests and for additional help:
- High Performance Computing (HPC), open a support ticket: email@example.com
- Mount Sinai Data Warehouse (MSDW), open a support ticket
- REDCap, open a support ticket
- eRAP, open a support ticket
- Data Ark, open a support ticket: firstname.lastname@example.org
- Academic IT Support Center, email@example.com
- Ask a Librarian, firstname.lastname@example.org