Digital Concierge
Office Hours Wednesdays 3:30-4:30PM
***In addition, Office Hours are provided once a month on a different weekday
Scientific Computing and Data / Support / Digital Concierge
Scientific Computing & Digital & Technology Partners (DTP) Online Clinic
Our team will answer your questions during our weekly Digital Concierge, every Wednesday from 3:30-4:30 PM. Click here to register and join.
We also have one additional bonus session of Digital Concierge per month, on a different weekday; notifications for these sessions are sent out through e-mail.
The Digital Concierge is first-come, first-served, following pre-registration. If you have questions about more than one research resource at Mount Sinai, we’ll assist you from one Zoom breakout room to the next.
Artificial Intelligence-Ready Mount Sinai (AIR•MS)
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- The AIR•MS team helps you to query multi-modal data and run AI analyses utilizing a high-performance in-memory database built on SAP HANA. AIR•MS is connected to Minerva via Juypter notebooks.
High Performance Computing (HPC)
- The HPC team helps you develop and run your computational science and data science on Minerva, consisting of >2 petaflops of computational power (CPUs+GPUs), 32 petabytes of storage and over 1,000 applications.
- The AI team guides you to leverage AI tools for your research.
- The Data Ark team supports you to utilize publicly available and Mount Sinai-specific data sets located on Minerva.
Mount Sinai Data Warehouse (MSDW)
- The MSDW team guides you to identify and utilize clinical and operational data from MSHS’s health care processes.
Research Electronic Data Capture (REDCap)
- The REDCap team assists you to build and manage online surveys and projects.
Mount Sinai Innovation Partners (MSIP)
- The MSIP team helps Mount Sinai innovators translate research projects into healthcare products and services that benefit patients and society. We support digital health activities through intellectual property & licensing matters and various agreements (sponsored research, collaboration, data transfer, confidentiality, etc.)
- Epic Research provides support for issues related to existing functionality and offers guidance for utilizing Epic for future research endeavors.
- Protect your data, laptop and other digital resources.
We look forward to partnering with you to further your research.
To make service requests and for additional help:
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- For any AIR·MS support inquiries, please email airms-support@mssm.edu.
- High Performance Computing (HPC), open a support ticket
- Mount Sinai Data Warehouse (MSDW), open a support ticket
- Data Ark, open a support ticket: data-ark-team@lists.mssm.edu
- Academic IT Support Center, ascit@mssm.edu
