All use of Scientific Computing and Data resources in publications and presentations must acknowledge Mount Sinai’s CTSA award. Click here

Digital Concierge

Office Hours Wednesdays 3:30-4:30PM

***In addition, Office Hours are provided once a month on a different weekday

Scientific Computing and Data / Support / Digital Concierge

Scientific Computing & Digital & Technology Partners (DTP) Online Clinic

Our team will answer your questions during our weekly Digital Concierge, every Wednesday from 3:30-4:30 PM. Click here to register and join.

The Digital Concierge is first-come, first-served, following pre-registration. If you have questions about more than one research resource at Mount Sinai, we’ll assist you from one Zoom breakout room to the next.

Artificial Intelligence-Ready Mount Sinai (AIR•MS)

    • The AIR·MS team helps you to query multi-modal data and run AI analyses utilizing a high-performance in-memory database built on SAP HANA. AIR·MS is connected to Minerva via Juypter notebooks.

High-Performance Computing (HPC)

  • The HPC team helps you develop and run your computational science and AI models on Minerva. Minerva consists of >11 petaflops of computational power (CPUs+GPUs), 50 petabytes of storage and over 1,000 applications. Minerva is connected to AIR•MS for high-performance query and model execution on MSHS clinical data.

Artificial Intelligence (AI)

  • The AI team guides you to leverage AI tools for your research.

Data Ark Data Commons

  • The Data Ark team supports you to utilize publicly available, and Mount Sinai-specific data sets located on Minerva.

Epic Research Reporting (formerly Mount Sinai Data Warehouse or MSDW)

  • The Epic Research Reporting team guides you to identify and utilize clinical and operational data from MSHS’s health care processes.

Cosmos

  • Epic Cosmos is a large, de-identified research database that aggregates clinical data from participating Epic organizations nationwide, enabling population-level analysis, benchmarking, and observational research.

MSM Biobank 

  • The MSM Biobank Digital Concierge helps researchers discover, access, and utilize biobank-linked resources at Mount Sinai, including genomic, phenotypic, and electronic health record data. The team provides guidance on data access workflows, project registration, and linkage between genetic data and OMOP-CDM clinical data. The service provides an overview of available MSM Biobank genomic resources on Minerva, including whole-exome sequencing (WES) and imputed genotype data.

Research Electronic Data Capture (REDCap)

  • The Research Technology REDCap Support team assists you to build and manage online surveys and projects.

Mount Sinai Innovation Partners (MSIP) 

  • The MSIP team helps Mount Sinai innovators translate research projects into healthcare products and services that benefit patients and society. We support digital health activities through intellectual property & licensing matters and various agreements (sponsored research, collaboration, data transfer, confidentiality, etc.)

Epic Research Training

  • Epic Research provides support for issues related to existing functionality and offers guidance for utilizing Epic for future research endeavors.

DTP Cybersecurity

  • Protect your data, laptop and other digital resources.

We look forward to partnering with you to further your research.

Please note that although the Levy Library Resources and Services, and the DTP Academic Tech sessions are no longer included in the Digital Concierge, the following information has been provided on how users can reach their services if support is needed.

To make service requests and for additional help: