{"id":445,"date":"2021-07-07T16:28:43","date_gmt":"2021-07-07T20:28:43","guid":{"rendered":"https:\/\/labs.icahn.mssm.edu\/msdw\/?page_id=445"},"modified":"2025-12-09T16:43:53","modified_gmt":"2025-12-09T21:43:53","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/labs.icahn.mssm.edu\/msdw\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.0&#8243; _module_preset=&#8221;default&#8221;][et_pb_row _builder_version=&#8221;4.9.0&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.0&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.9.0&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><a href=\"https:\/\/labs.icahn.mssm.edu\/minervalab\/scientific-computing-and-data\">Scientific Computing and Data<\/a>\u00a0\/\u00a0<a href=\"https:\/\/labs.icahn.mssm.edu\/msdw\">Mount Sinai Data Warehouse<\/a> \/ Contact Us<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#00aeef&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; background_pattern_color=&#8221;rgba(0,0,0,0.2)&#8221; background_mask_color=&#8221;#ffffff&#8221; text_text_shadow_horizontal_length=&#8221;text_text_shadow_style,%91object Object%93&#8243; text_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; text_text_shadow_vertical_length=&#8221;text_text_shadow_style,%91object Object%93&#8243; text_text_shadow_vertical_length_tablet=&#8221;0px&#8221; text_text_shadow_blur_strength=&#8221;text_text_shadow_style,%91object Object%93&#8243; text_text_shadow_blur_strength_tablet=&#8221;1px&#8221; link_text_shadow_horizontal_length=&#8221;link_text_shadow_style,%91object Object%93&#8243; link_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; link_text_shadow_vertical_length=&#8221;link_text_shadow_style,%91object Object%93&#8243; link_text_shadow_vertical_length_tablet=&#8221;0px&#8221; link_text_shadow_blur_strength=&#8221;link_text_shadow_style,%91object Object%93&#8243; 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header_4_text_shadow_blur_strength=&#8221;header_4_text_shadow_style,%91object Object%93&#8243; header_4_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_5_text_shadow_horizontal_length=&#8221;header_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_5_text_shadow_vertical_length=&#8221;header_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_5_text_shadow_blur_strength=&#8221;header_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_6_text_shadow_horizontal_length=&#8221;header_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_6_text_shadow_vertical_length=&#8221;header_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_6_text_shadow_blur_strength=&#8221;header_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_blur_strength_tablet=&#8221;1px&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; z_index_tablet=&#8221;0&#8243;]<\/p>\n<h1>Contact Us<\/h1>\n<p>Before submitting a question, check out <a href=\"https:\/\/labs.icahn.mssm.edu\/msdw\/faqs\/\">the FAQ&#8217;s Page<\/a> to see if your question has already been answered.<\/p>\n<p>The best way to reach the team is to open a ticket for your service:<\/p>\n<ul>\n<li><a href=\"https:\/\/hpims.atlassian.net\/servicedesk\/customer\/portal\/67\">AIR\u00b7MS Support Ticket<\/a><\/li>\n<li><a href=\"https:\/\/scicomp.mssm.edu\/jira\/servicedesk\/customer\/portal\/18\">ADRC Support Ticket<\/a><\/li>\n<li><a href=\"https:\/\/scicomp.atlassian.net\/servicedesk\/customer\/portal\/3\">ATLAS Support Ticket<\/a><\/li>\n<li><a href=\"https:\/\/scicomp.atlassian.net\/servicedesk\/customer\/portal\/1\">eRAP Support Ticket<\/a><\/li>\n<li><a href=\"https:\/\/scicomp.mssm.edu\/jira\/servicedesk\/customer\/portal\/11\">HHEAR Support Ticket<\/a><\/li>\n<li><a href=\"https:\/\/scicomp.atlassian.net\/servicedesk\/customer\/portal\/3\">Leaf Support Ticket<\/a><\/li>\n<li><a href=\"https:\/\/scicomp.atlassian.net\/servicedesk\/customer\/portal\/2\">MSDW Support Ticket<\/a><\/li>\n<li><a href=\"https:\/\/scicomp.atlassian.net\/servicedesk\/customer\/portal\/5\">REDCap Support Ticket<\/a><\/li>\n<li><a href=\"https:\/\/scicomp.atlassian.net\/servicedesk\/customer\/portal\/3\">TriNetX Support Ticket<\/a><\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p>Supported by grant UL1TR004419 from the National Center for Advancing Translational Sciences, National Institutes of Health.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Scientific Computing and Data\u00a0\/\u00a0Mount Sinai Data Warehouse \/ Contact Us Contact UsBefore submitting a question, check out the FAQ&#8217;s Page to see if your question has already been answered.The best way to reach the team is to open a ticket for your service:AIR\u00b7MS Support TicketADRC Support TicketATLAS Support TicketeRAP Support TicketHHEAR Support TicketLeaf Support TicketMSDW [&hellip;]<\/p>\n","protected":false},"author":600,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-445","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/labs.icahn.mssm.edu\/msdw\/wp-json\/wp\/v2\/pages\/445","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/labs.icahn.mssm.edu\/msdw\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/labs.icahn.mssm.edu\/msdw\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/labs.icahn.mssm.edu\/msdw\/wp-json\/wp\/v2\/users\/600"}],"replies":[{"embeddable":true,"href":"https:\/\/labs.icahn.mssm.edu\/msdw\/wp-json\/wp\/v2\/comments?post=445"}],"version-history":[{"count":17,"href":"https:\/\/labs.icahn.mssm.edu\/msdw\/wp-json\/wp\/v2\/pages\/445\/revisions"}],"predecessor-version":[{"id":3876,"href":"https:\/\/labs.icahn.mssm.edu\/msdw\/wp-json\/wp\/v2\/pages\/445\/revisions\/3876"}],"wp:attachment":[{"href":"https:\/\/labs.icahn.mssm.edu\/msdw\/wp-json\/wp\/v2\/media?parent=445"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}