{"id":10821,"date":"2025-07-21T14:05:00","date_gmt":"2025-07-21T18:05:00","guid":{"rendered":"https:\/\/labs.icahn.mssm.edu\/minervalab\/?page_id=10821"},"modified":"2026-09-02T16:06:00","modified_gmt":"2026-09-02T20:06:00","slug":"minerva-pi-action-required-pis-need-to-request-access-for-external-collaborators-through-sailpoint","status":"publish","type":"page","link":"https:\/\/labs.icahn.mssm.edu\/minervalab\/minerva-pi-action-required-pis-need-to-request-access-for-external-collaborators-through-sailpoint\/","title":{"rendered":"Minerva PI Action Required: PI\u2019s need to request access for external collaborators through Sailpoint"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; 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global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<div class=\"minerva-doc\">\n  <!-- Header Section --><\/p>\n<header class=\"site-header\">\n    <span class=\"brand-tag\">HPC Documentation<\/span><\/p>\n<h1 class=\"brand-title\">Minerva Action Required: PI Sponsorship &amp; Access Request for External Collaborators<\/h1>\n<\/header>\n<p>  <!-- Executive Summary &amp; Requirements --><\/p>\n<div class=\"intro\">\n<p><strong>Principal Investigators (PIs)<\/strong> are required to sponsor external (non-Mount Sinai) collaborators via SailPoint. All Minerva login nodes are internal, meaning <strong>all users require an active Mount Sinai VPN account<\/strong> for off-campus cluster access. External collaborators cannot request institutional or cluster access on their own.<\/p>\n<div class=\"callout callout-accent\">\n      <strong>Essential Access &amp; Renewal Rules:<\/strong><\/p>\n<ul>\n<li><strong>Mandatory VPN:<\/strong> Required for all off-campus connections to Minerva internal login nodes.<\/li>\n<li><strong>120-Day Expiration:<\/strong> Network\/VPN access expires every 120 days. PIs will receive an automated SailPoint notification <strong>21 days<\/strong> prior to expiration to extend or terminate sponsorship.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<p>  <!-- STEP 1: PI Actions in SailPoint --><\/p>\n<details class=\"doc-section\" open>\n<summary><span class=\"eyebrow\">Step 1: PI Sponsorship Actions (SailPoint)<\/span><\/summary>\n<div class=\"section-body\">\n<p>The PI must initiate the onboarding process from within the Mount Sinai network:<\/p>\n<ol>\n<li><strong>Create External Researcher Identity:<\/strong> Submit an identity request via the <a href=\"https:\/\/mshsintranet.mountsinai.org\/DTP\/Create_a_Non-Employee\/\" target=\"_blank\" rel=\"noopener\">Non-Employee Registration Portal<\/a>. Under School Department, select <strong>Minerva Restricted User<\/strong>.<\/li>\n<li><strong>Provision Network &amp; MFA Entitlements:<\/strong> Submit a &#8220;Request Access&#8221; request through <a href=\"https:\/\/mshsintranet.mountsinai.org\/DTP\/Sailpoint_Application_Access\/\" target=\"_blank\" rel=\"noopener\">SailPoint Application Access<\/a> for:\n<ul>\n<li><strong>School VPN Tunnel<\/strong><\/li>\n<li><strong>Azure MFA Registration<\/strong><\/li>\n<\/ul>\n<\/li>\n<li><strong>Provide Mount Sinai ID:<\/strong> Once approved, provide the assigned Mount Sinai user ID (Life Number \/ network ID) to the external collaborator.<\/li>\n<\/ol><\/div>\n<\/details>\n<p>  <!-- STEP 2: Collaborator VPN &amp; MFA Setup --><\/p>\n<details class=\"doc-section\" open>\n<summary><span class=\"eyebrow\">Step 2: Collaborator MFA &amp; VPN Connection<\/span><\/summary>\n<div class=\"section-body\">\n<p>Once the PI confirms your identity profile is active, complete your authentication and VPN setup:<\/p>\n<ol>\n<li><strong>Configure Azure MFA:<\/strong> Self-register your passwordless authentication or push notifications via <a href=\"https:\/\/aka.ms\/mfasetup\" target=\"_blank\" rel=\"noopener\">Microsoft MFA Setup<\/a>.<\/li>\n<li><strong>Connect to Mount Sinai VPN:<\/strong> Log in to the VPN gateway at <a href=\"https:\/\/itsecurity.mssm.edu\/vpn-instructions\/owa\/vpn-step-2\/\" target=\"_blank\" rel=\"noopener\">Mount Sinai VPN Portal<\/a> using your institutional credentials and Azure MFA (see <a href=\"https:\/\/itsecurity.mssm.edu\/\" target=\"_blank\" rel=\"noopener\">IT Security<\/a> for documentation).<\/li>\n<\/ol>\n<div class=\"note\">\n        <strong>Browser Recommendation:<\/strong> Use <strong>Mozilla Firefox<\/strong> when accessing the F5 VPN portal. Chrome may encounter launch issues with the F5 endpoint client.\n      <\/div>\n<h3>F5 Setup Instructions for Linux (Ubuntu)<\/h3>\n<p>If connecting from an Ubuntu environment:<\/p>\n<ol>\n<li>Navigate to <a href=\"https:\/\/mshmsvpn.mssm.edu\/my.policy\" target=\"_blank\" rel=\"noopener\">https:\/\/mshmsvpn.mssm.edu\/my.policy<\/a> and sign in with Azure MFA.<\/li>\n<li>Download the <code>linux_deb<\/code> client package from the landing page.<\/li>\n<li>Open your terminal, navigate to your download directory, and install the package:<\/li>\n<\/ol>\n<div class=\"code-block\">\n<div class=\"code-block-header\">\n          <span class=\"code-lang\">Shell<\/span>\n        <\/div>\n<pre><code>sudo apt install .\/&lt;package_name&gt;.deb<\/code><\/pre>\n<\/p><\/div>\n<p>On the web portal, click <strong>Tunnel<\/strong>. When prompted by F5, select the client executable located at <code>\/opt\/f5\/vpn\/f5vpn<\/code>.<\/p>\n<\/p><\/div>\n<\/details>\n<p>  <!-- STEP 3: Minerva Account Request &amp; Cluster Access --><\/p>\n<details class=\"doc-section\" open>\n<summary><span class=\"eyebrow\">Step 3: Request Minerva Account &amp; Log In<\/span><\/summary>\n<div class=\"section-body\">\n<p>With an active VPN tunnel established, you can now apply for your cluster credentials and log in:<\/p>\n<ol>\n<li><strong>Apply for a Minerva Account:<\/strong> Navigate to the <a href=\"https:\/\/acctreq.hpc.mssm.edu\/\" target=\"_blank\" rel=\"noopener\">Minerva Account Request Portal<\/a>. Ensure you:\n<ul>\n<li>Enter the Mount Sinai ID provided by your PI.<\/li>\n<li>Select the <strong>&#8220;external account&#8221;<\/strong> checkbox on the application form.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Receive Confirmation:<\/strong> Await the confirmation notification stating your Minerva cluster account is active.<\/li>\n<li><strong>Connect via SSH:<\/strong> Log into the Minerva cluster login nodes using your terminal:<\/li>\n<\/ol>\n<div class=\"code-block\">\n<div class=\"code-block-header\">\n          <span class=\"code-lang\">Shell<\/span>\n        <\/div>\n<pre><code>ssh your_Minerva_userid@minerva.hpc.mssm.edu<\/code><\/pre>\n<\/p><\/div>\n<p>Enter your school password and verify the session using Azure MFA. For further connection settings, visit <a href=\"https:\/\/labs.icahn.mssm.edu\/minervalab\/documentation\/logging-in\" target=\"_blank\" rel=\"noopener\">Minerva Login Documentation<\/a>.<\/p>\n<\/p><\/div>\n<\/details>\n<p>  <!-- STEP 4: Support Desk --><\/p>\n<details class=\"doc-section\">\n<summary><span class=\"eyebrow\">Step 4: Technical Support &amp; Help Desk<\/span><\/summary>\n<div class=\"section-body\">\n<p>For assistance with school VPN, MFA, or SailPoint identity requests, contact Academic Support Computing (ASCIT):<\/p>\n<ul>\n<li><strong>Phone:<\/strong> +1 (212) 241-7091<\/li>\n<li><strong>Email:<\/strong> <a href=\"mailto:ASCIT@mssm.edu\">ASCIT@mssm.edu<\/a><\/li>\n<li><strong>Helpdesk Web Portal:<\/strong> <a href=\"https:\/\/libguides.mssm.edu\/ascit\" target=\"_blank\" rel=\"noopener\">ASCIT Services<\/a><\/li>\n<\/ul>\n<p>For questions regarding your Minerva cluster account, job submission, or computational resources, reach out directly to the HPC team:<\/p>\n<ul>\n<li><strong>HPC Support Email:<\/strong> <a href=\"mailto:hpchelp@hpc.mssm.edu\">hpchelp@hpc.mssm.edu<\/a><\/li>\n<\/ul><\/div>\n<\/details>\n<footer class=\"doc-footer\">\n    Minerva High-Performance Computing &bull; Scientific Computing &amp; Data<br \/>\n  <\/footer>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>HPC Documentation Minerva Action Required: PI Sponsorship &amp; Access Request for External Collaborators Principal Investigators (PIs) are required to sponsor external (non-Mount Sinai) collaborators via SailPoint. All Minerva login nodes are internal, meaning all users require an active Mount Sinai VPN account for off-campus cluster access. External collaborators cannot request institutional or cluster access on [&hellip;]<\/p>\n","protected":false},"author":624,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-10821","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/labs.icahn.mssm.edu\/minervalab\/wp-json\/wp\/v2\/pages\/10821","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/labs.icahn.mssm.edu\/minervalab\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/labs.icahn.mssm.edu\/minervalab\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/labs.icahn.mssm.edu\/minervalab\/wp-json\/wp\/v2\/users\/624"}],"replies":[{"embeddable":true,"href":"https:\/\/labs.icahn.mssm.edu\/minervalab\/wp-json\/wp\/v2\/comments?post=10821"}],"version-history":[{"count":29,"href":"https:\/\/labs.icahn.mssm.edu\/minervalab\/wp-json\/wp\/v2\/pages\/10821\/revisions"}],"predecessor-version":[{"id":14930,"href":"https:\/\/labs.icahn.mssm.edu\/minervalab\/wp-json\/wp\/v2\/pages\/10821\/revisions\/14930"}],"wp:attachment":[{"href":"https:\/\/labs.icahn.mssm.edu\/minervalab\/wp-json\/wp\/v2\/media?parent=10821"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}